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HOSPITALITY DISASTER RECOVERY SOLUTIONS

Hotels and resorts face a difficult balancing act when disasters strike. You must keep guests safe and maintain high service levels to meet their needs while quickly restoring property and regular business operations.

Interstate’s disaster recovery teams use their extensive hospitality industry experience to safely and efficiently get you back to normal guest capacity while minimizing disruptions to customers and staff. Our disaster recovery strategies are built around the unique circumstances of every fire, flood or natural disaster. We are not only experts in the construction element of a project, we are masters at concealing work areas and the visual and audio impacts of construction whenever and wherever possible.

Moreover, Interstate is steadfast about finishing on time and on budget. We provide daily communication regarding project progress, allowing you to conduct business as needed. Because the faster you can get heads back in beds, the better the bottom line.

Make Interstate Restoration your preferred restoration services provider so you can keep guests happy while successfully getting your business back up to speed.

Learn more about how to best handle a hospitality disaster response on our blog.
Check out our Hotel Renovation Services – available to help you plan your next renovation project.


Featured Project:


The Ritz Carlton in Florida needed Interstate Restoration’s Emergency Response Restoration and Reconstruction services after sustaining $1 million in damage.

Service:
Emergency Response Restoration and Reconstruction

Situation:
The Ritz Carlton sustained $1 million worth of damage resulting from a fire at their beach resort in Key Biscayne, FL. Due to high winds, the outdoor restaurant’s thatched roof caught fire during a rotisserie cooking party. Fortunately no one was hurt but most of the furniture and contents were destroyed, including parts of the adjacent building structure, kitchen, and bar.

Solution:
  • Emergency services and reconstruction were essential to clean and restore the restaurant
  • Interstate cordoned off the area to protect the guests and conceal the worksite so guests could enjoy their stay. A high-end temporary bamboo fence was used to secure the area and fit with the existing architecture
  • In compliance with Florida regulations, Interstate subcontracted a native American company to rebuild the chickee hut including the thatched roof
  • Interstate completed the job on time while abiding by city noise ordinances