Disaster Response Networks: The How and Why

The saying goes that it's about who you know – and this is as true in restoration and emergency response as it is in other industries; maybe more so. Our ability to provide quick, agile response all over the country is incredibly dependent on who we know.

It's taken years to establish; cultivating effective working relationships, and many times strong friendships, to create and maintain the rich, rewarding networks that connect our response teams to local vendors across the country. Through trial and error, and emergencies and down time, the vetting process to curate these relationships can be a time-intensive endeavor, but the effort is necessary for several reasons:

  • Response Time – having access to dedicated national resources in times when local resources are scarce can prove invaluable. Because we may not be able to get there in under an hour every time, chances are, we know someone who can, who's proven they meet our standards for quality, trust, and reliability when the chips are down.
  • Specialization – there are often situations that require highly skilled, industry niche specialists to give us the results we know you need. In times like these, we can call on partners who are specifically trained to respond precisely to whatever the situation may dictate to get the right result, quickly.
  • Insider Information – you know your neighborhood better than any outsider, which is why we team up with boots on the ground to provide the best possible insight into how we can mitigate damage and allocate resources to restore buildings faster, and get everything back to normal, compromising as little of the local integrity as possible. 

The Importance of Local and National Networks

Local perspective and flexibility backed by national reach and resource access proves time and again that it's the most effective way to respond to disasters, no matter the size and scope. The mark of a good restoration partner is the quality of the relationships they are able to develop and maintain throughout stressful situations and response scenarios. There's never a wrong time to make sure you have a disaster response partner in place, and choosing one with a far-reaching network is one of the best steps you can take to make sure they'll be able to respond when you need them.

About the Author: Jay Hughitt
Jay Hughitt is a project director at Interstate with more than 26 years' experience in the restoration and construction industry. He has extensive experience in healthcare facilities oversight previously working as VP of Construction for a large national healthcare chain. Jay holds numerous professional certifications including: ASHE Certified Healthcare Contractor and OSHA 30-hour Construction Safety and Health Certification.