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Matt Coyle's blog

12/15/2014
Everyone will make mistakes. It is inevitable. But how individuals or companies choose to react in the face of their mistakes can either make them or break them. The University of Georgia recently published a study on crisis communicators and the role that they play during a crisis. The study shows that how a crisis communicator, or a public relations practitioner, addresses a crisis plays a role in how the company is viewed once a disastrous situation occurs. How they promptly and...
12/08/2014
You just discovered that important business or historical documents or books are moist or wet. Now what? Hopefully you will never be in this situation. But if you ever are—or are now—it’s important to know what to do. First, don’t panic. Freeze drying and restoration processes can save your documents. This blog post explains three things to keep in mind if you discover moist or wet documents.  Assessing the Damage  Water damage to documents and books can...
12/01/2014
The Atlantic basin hurricane season officially ended on November 30. And although the 2014 season was relatively tame, there is no guarantee that this will always be the case. Find out what you can do now to start preparing for next year and discover some interestsing facts about the 2014 season: Additional preparedness resources are available at: 5 Ways to Get Your Business Ready for Fall The Freezing 5 -- Five Tips for Protecting Your Business from Freezing Temperatures  16...
11/24/2014
Winter’s weather surprises can be tough enough on your business without mishaps. But when you add on a burst pipe, flooded basement, Christmas tree fire, or other preventable event, the headaches can quickly become enormous and costly. As a complement to our earlier post on fall business preparations, here are five tips for avoiding some all-to-common winter business blues: 1) Prepare and monitor pipes The water damage to your business from burst frozen pipes can be very costly and...
11/17/2014
  We are thrilled to announce that Interstate is expanding its presence in the Pacific Northwest to better serve you. With a new response center in Seattle, WA, you can further count on our technical team to respond quickly to any emergency. With 18 response centers located strategically throughout the country, Interstate provides one place for emergency response restoration, reconstruction, and property damage consulting services. Whether it’s a fire, flood, or natural disaster,...
11/10/2014
Extreme cold? Record snowfalls? Continued drought? El Niño? Extreme weather has been "the norm" in many parts of the country for the past few years. So as the days get shorter, and with the holidays just around the corner, many of us are starting to wonder what we will be up against this winter. This is an especially important question for business planning since winter weather has the ability to dramatically impact business. Whether it's a pipe break, increased utility...
11/04/2014
Now in our 16th year of business, we’ve made it our priority to become the gold standard in the emergency restoration and reconstruction industry. With our strong dedication to service, safety and core values, we are always looking to find ways to deliver the highest level of customer service and further reduce business interruption after a disaster. That’s why I’m pleased to announce the acquisition of Statewide Disaster Restoration. The Statewide Team has built an...
10/27/2014
While hurricanes typically only occur in the Atlantic from June thru November, tornadoes are a year-round threat. On average, approximately 1,250 tornadoes occur in the United States every year. The most active month is May with about 275 tornadoes on average, while the least active month is February with an average of about 30 tornadoes. Tornadoes can occur at any time of day, although their frequency tends to peak between 2 p.m. and 8 p.m. local time. Every state in the United States has...
10/20/2014
A while back we talked about the important link between emergency medical services (EMS) and business continuity planning. Cleary, when something bad happens, whether it’s human-caused or a natural disaster, safety is the top priority. That’s why a good disaster recovery plan that outlines individual roles during an event or disaster, what types of disruptions are likely to happen, and procedures for responding are key to smart business. But once people are out of danger, what...
10/13/2014
In the hospitality industry, a good disaster recovery plan can make the difference between business survival or shuttered doors after unfortunate events happen. Disaster recovery planning is important not only to protect guests and employees at hotels and resorts during an event, but for ensuring an orderly and rapid recovery once the worst has passed. The disaster recovery experts at Interstate Restoration have developed a Jump Start to Disaster Recovery Plan (DRP) for Hospitality that...
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